Job Description

Warehouse Operations Support Specialist

SUMMARY:

The Warehouse Operations Support Specialist will support multi-location warehouse operations through product labeling, inventory control initiatives, system rollouts, and process improvements. This role plays a key part in implementing RF scanning, bin location structures, and standardized operating procedures across all locations. Significant travel is required to support on-site rollouts and training. This position reports directly to the Director of Aftermarket Parts Sales.

KEY RESPONSIBILITIES: Duties include, but are not limited to, the following. Additional responsibilities may be assigned as needed.

Assist with labeling products at all warehouse locations.
Support receiving and stocking activities to ensure inventory accuracy.
Assist with E&O (Excess & Obsolete) inventory projects at all locations.
Support the rollout of warehouse bin locations, RF scanning systems, and warehouse procedures.
Participate in SOP development and process mapping initiatives.
Provide system and field user support related to operational processes.
Lead rollout implementation one location at a time, including bin setup and RF deployment.
Assist with system conversions, setup support, and user training.
Deliver new process rollouts through both online and in-person training sessions.
Support continued RF implementation, E&O completion, and operational training efforts.

Required Qualifications: To successfully perform this job, an individual must be able to carry out each essential duty effectively. The qualifications outlined below represent the knowledge, skills, and abilities that are required. or preferred for this position.

Education:

Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, Information Systems, or a related field preferred.
Associate degree with relevant warehouse systems or ERP implementation experience considered.
SAP Business One certification or hands-on experience strongly preferred.
Lean, Six Sigma, or process improvement certification is a plus.
Warehouse management systems (WMS) or RF system training/certification preferred.

Experience: 3–5+ years of experience in warehouse operations, inventory control, or supply chain environments.

Travel:

Travel required 50–75%
High volume of travel during implementation, support, and rollout phases

Skills and Abilities:

Working knowledge of SAP Business One
Experience with RF scanners and warehouse management systems.
Strong understanding of warehouse operations and inventory processes.
Ability to train and support field users effectively.
Experience with process documentation and SOP creation.
Strong organizational and communication skills.
Ability to manage multiple rollouts and priorities simultaneously.
Ability to apply common sense and critical thinking to follow written and verbal instructions and resolve issues involving multiple variables within standard guidelines.
Proven ability to work independently while managing high travel requirements.
Strong troubleshooting skills with the ability to support field users in real-time operational environments.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Combination of warehouse floor and office environments.
Frequent on-site support at multiple distribution or warehouse locations.
Hands-on involvement with inventory, labeling, RF scanners, and system implementation activities.
High travel requirements.
Extended periods of standing, walking, and working within active warehouse settings.
Ability to lift up to 50 lbs. as needed for product handling and labeling support.
Fast-paced environment requiring adaptability during system conversions and process rollouts.
Collaboration with cross-functional teams including operations, IT, and warehouse staff.

EEO STATEMENT: Ten-8 Fire & Safety provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
DRUG FREE WORKPLACE: Ten-8 Fire & Safety is committed to protecting the safety, health and wellbeing of all employees and other individuals in our workplace. As a condition of employment, employees are required to participate in pre-employment drug screening.